Elivide: what's still to fix

The problem: on 13 of the 14 product pages, the "Complete Your Routine" cards mix up prices from different options. Complete Magnesium Setup shows £81.99, was £93.00, Save 13%, but the Glass Jars option it's selling has a "was" price of £96.00; £93.00 belongs to the Refill Pouches. Elevated Energy shows £69.00, was £78.00, while its own page says £69.00, was £80.00. The "This item" card also always adds a one-time Glass Jar, even after the shopper picked Refill Pouch or Subscribe.

Why it matters: a "was" price that doesn't match the item is a pricing accuracy risk under UK consumer rules, and shoppers can end up with an option they didn't choose.

The fix: take the price, "was" price and Save % from the same option, and make "This item" follow the option the shopper picked.

The problem:

• The privacy policy only covers cookies, security and a disclaimer. It doesn't mention email marketing, the welcome pop-up sign-up, customer accounts, subscriptions or UK GDPR rights, and has a garbled sentence ("We do not store in cookies to any...").
• The shipping policy page is blank apart from its title.
• The refund policy still has clothing-shop wording ("unworn or unused, with tags"), and "seal unbroken" conflicts with the 30-day money-back guarantee.
• The terms of service heading says "INTERLLECTURAL PROPERTY".

Why it matters: these are the legal pages shoppers rely on, and the privacy policy has to describe the data you actually collect.

The fix: update them in Shopify admin under Settings › Policies. We're not lawyers, so a quick legal check is worthwhile.

The problem: for 8 of the 14 products (every product with a subscription option), no price shows on the search results page, in "You may also like" on the cart page, in the product list on the "page not found" screen, or in the quick-add pop-up.

Why it matters: shoppers can't see what things cost in these places, which loses sales.

The fix: show the normal price everywhere except the product page itself, where the subscription widget already shows it.

The problem: each quiz answer adds a point to a product by its position (first answer to Bisglycinate, second to Taurate, third to Malate), whatever the answer says. So "Improve sleep, calm the nervous system" and "I'm sensitive to acidic forms" both push Malate, the energising and acidic form, while "Boost daily energy" pushes Bisglycinate, the calming one. That's the opposite of your own blog and product descriptions, and the top recommendation is wrong for over half of all possible answer combinations. The quiz was set up correctly in March; the scoring was flattened in a June update.

Why it matters: customers who ask for help choosing are being pointed to the wrong product.

The fix: restore the intended scoring. The original quiz scoring is still in the project files.

The problem: the 11 newest articles contain 81 links that lead to "page not found":

• the "Take our quiz" button in 7 articles points to /pages/magnesium-match instead of /pages/find-your-magnesium-match;
• 7 links go to a Clear Spiral product page that no longer exists on this store;
• 25 links go to articles that are still unpublished drafts.

Two links in older articles quietly send readers to the homepage instead.

Why it matters: readers hit dead ends right where you're asking them to take the quiz or read on, and broken links hurt search rankings.

The fix: publish the draft articles (or remove those links), correct the quiz link, and add redirects for the old addresses in Shopify admin.

The problem: on iPad, where the desktop menu shows, tapping "Learn" opens its menu for a split second and closes it as soon as the finger lifts, and the page jumps to the top. In portrait, "Contact" sits under "More", which has the same problem, so iPad visitors can't reach the contact page from the menu.

The fix: open these menus on tap, and give "Learn" a real link.

The problem: if a shopper closes the welcome pop-up or the cart drawer with Android's Back gesture, the page is very likely left unable to scroll, because the theme only unlocks scrolling when its own close button is used. The pop-up also wouldn't remember it was closed.

Why it matters: the welcome pop-up opens for every new visitor, and Back is how many Android users dismiss pop-ups.

The fix: unlock scrolling whenever the browser closes a pop-up, however it was closed.

The problem: each switch to "Subscribe" doubles some background work on the page. After about 15 switches the page slows down and can freeze.

The fix: set that work up once, instead of again on every switch.

The problem: with "Subscribe" selected and a quantity of 2, the sticky bar at the bottom of the page still shows the one-time price for one item (for example £36.00), but tapping it adds two subscription items at £30.60 each.

The fix: make the bar show the price and quantity that will actually be added.

The problem: the "More Info" section on product pages can't grow past a fixed height, so on phones the end of long descriptions, the research references, is hidden. Skin Mineral loses about 260 pixels of text; Magnesium Malate, Magnesium Taurate and Eclipse Vitamin C lose some too.

The fix: let the section grow to fit its content.

The problem: in the homepage Best Sellers, the right side of each "Add to cart" button is sliced off on most iPhones, and on iPad landscape and small laptops.

The fix: let the button fit the width of its card.

The problem: the Reviews.io carousel near the top of the homepage is wider than the page, so the third review is cut off and the "next" arrow is off-screen. Mouse users can't move forward through the reviews.

The fix: point the width rule at the carousel again; it targets an old ID that changed.

The problem: on iPad landscape and small laptops, the first step is cut off on the left (it reads "TEP 1") and can't be scrolled into view. On phones, each swipe lands slightly too far, cutting the edge of the next card.

The fix: centre the row without clipping, and measure swipes from the carousel itself.

The problem: on desktop, the grid-size button does nothing. On iPad portrait it squeezes 6 columns in, so product names are cut off ("Magnesiur") and the buttons wrap onto 3 lines, and that choice is remembered on every collection page. A related style also limits the width of text blocks on every page of the site.

The fix: support the smaller grid properly, or hide the button.

The problem: after filtering or sorting a collection, pressing the browser's Back button changes the address but leaves the products as they were.

The fix: restore the earlier results when the shopper goes back.

• It can open on top of the cart right after a quick "Add to cart", and closing it then unlocks the page behind the open cart.
• The "Claim 20% off" tag covers the phone's sticky "Add to cart" bar and the social icons at the bottom of the phone menu.
• Tapping the discount code twice copies the word "Copied!" instead of the code, and leaves "Copied!" on screen.
• People who already signed up see the pop-up again after 72 hours.
• The new close button shows a double ring when the pop-up opens.
• On phones, the photos have hard cut-off edges and the two heading lines nearly touch.
• It can cover the cookie banner.

The problem: on iPhones and Macs using Safari, every page after the shopper views a product shows a script error, and "recently viewed" products never appear in the search box. This bug comes from Shopify's Horizon theme.

The fix: a one-line change to use the theme's fallback for a browser feature Safari doesn't have.

The problem: scrolling down the blog loads more articles, but each batch triggers an error. In our tests it stopped at 36 of the 40 articles, so the oldest weren't reachable. The address doesn't update as you scroll, and opening blog page 2 directly makes the page jump. This also comes from the Horizon theme, and will affect any collection with more than 24 products.

The fix: a one-line safety check.

• Moving the mouse diagonally from "Shop" towards its columns switches to "Learn" or "About", or closes the menu.
• The Esc key doesn't close an open menu.
• On tablets and small laptops, the Learn menu runs below the bottom of the screen (233 pixels hidden at 1024 by 768), hiding its last links.
• Clicking "Learn" jumps to the top of the page.

The problem: the free-shipping bar tells US shoppers to "Add $X more for FREE UK SHIPPING", compares other currencies against an unconverted 55, and uses a €500 threshold for euros.

The fix: show the bar only to UK shoppers, or convert the threshold for each currency.

The problem: with nothing in the cart, the page has no "Your cart is empty" message. It still shows "Items are not reserved. Checkout quickly" and "PRODUCT TOTAL" headings over nothing, and on phones a tick next to "You're £55.00 away from FREE Shipping".

The problem: on collection pages, if adding to the cart fails, for example because an item sold out after the page loaded, the button still shows a green tick and no error appears.

The fix: show an error message when the cart refuses the item.

• The phone field rejects normal UK numbers written with spaces, "+44" or brackets, which stops the form sending.
• Name, email and message are marked as required but aren't actually checked.
• The Facebook and Instagram icons on the contact page don't link anywhere.

• Result cards show the cheapest option's price (£31.00) but add the Glass Jar (£32.00), and changing the option doesn't update the price.
• Prices always show "£", even for shoppers paying in other currencies.
• Adding to the cart from the results hides the cart count in the header.
• "Go back" is undone if you'd just picked an answer.
• The quiz can't be completed with a keyboard or a screen reader.
• On iPad portrait the start screen is cut off, and some answers overflow their boxes.
• The question counter hides under the menu bar, and the match explanation runs off-screen on phones.
• The whole quiz shows an error if one of its products is ever unpublished.

On Elevated Energy and The Wholefood Duo, the first section on the page, open by default, holds the formulator's quote but is titled "Nutrition info" (Elevated Energy) and "Full ingredients" (The Wholefood Duo), so each page shows that heading twice. It should read "Key highlights", like the other products. The titles are set in each product's details in Shopify.

Only the Magnesium Malate Refill Pouch has a "compare at" price (£35.00) set, so it shows "£31.00, was £35.00" on the product page's sticky bar while the other refill pouches show no "was" price. Remove it, or add matching ones to the others if it's intentional.

Complementary products are only set up for Metabolic Flow, so most product pages fall back to the same two suggestions (Complete Magnesium Setup and Eclipse Vitamin C). The single magnesium pages end up recommending a bundle that contains the same magnesium. These pairings are set in Shopify's Search & Discovery app.

• The About page says "Est. 2020"; the FAQ says "founded in 2021".
• The Shipping page says refill packs are coming (they're already sold), has pandemic-era wording, and never states shipping costs or the £55 free UK delivery threshold the cart shows.
• Typos: "differnce" (Learn menu), "It's acts" and "magnesium and malic" (quiz), "releasing my formulations" (FAQ).
• The homepage quiz panel says "Personalized results" next to "PERSONALISED FOR YOU".
• On iPhones the autumn banner wraps onto 3 lines, with a stray "|" starting the last line.

• "Real vitamin C vs ascorbic acid": the "Unlocking the Power of Pomegranates" link goes to the magnesium forms guide.
• "Magnesium Malate: restoring energy and balance": the comparison table's header row is empty.
• "Magnesium glycinate for sleep and stress": a stray "H" after "electrolyte balance", and missing spaces after full stops.
• "Early symptoms of mitochondrial dysfunction": the NHS link is broken.
• Several articles contain empty links.

The Contact, FAQ and search pages have no main heading for search engines, while every page has an extra hidden one from the email sign-up form. The Collab page is an exact copy of the Affiliate page, which search engines treat as duplicate content.

Several settings in the theme editor have no effect, which makes editing confusing. Examples: the welcome pop-up's button link and email placeholder, some phone menu options, the blog card background, the footer's Pinterest link, and the homepage video picker (the video that plays is fixed in the code). Each should either work or be removed.

The SEPTEMBER code is set up correctly (20% off one-time purchases of the seven single products, not bundles or subscriptions), and it stops working at 23:59 UK time on 4 October. The announcement bar will keep advertising it until someone changes the text.